Does this make sense?

[quesarah]

I ordered an item for wafflelips' birthday. The warehouse shipped the wrong item. Customer service apologized and said they'd arrange for UPS to pick up the incorrect package and ship the correct.

UPS is trying to pickup the package this afternoon. There is one tracking number for this process.

UPS is also trying to deliver the correct item at some point today. There is another tracking number for this.

UPS customer service cannot tell me whether or not one driver will take care of both packages. They have absolutely no way knowing this information.

*thunks head against wall*

Comments

[biogeekgrrl.livejournal.com]

Clearly. Their online tracking system is crap. Things sit in warehouses for a few days, then disappear. You have to check back constantly to see if anything changes. Ridiculous.

They suck. Suck suck suck suck suck.

[wafflelips.livejournal.com]

We need to print out the ups logo and tape it to the punching bag...if we ever get it.

[biogeekgrrl.livejournal.com]

I'm going to whine in about 5 minutes...